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Terms & Conditions of Booking

Once a booking has been made, the Guest agrees to abide by the rules and legislation in reference to our homes for lease and to the Terms and Conditions of Rental:-

Terms and Conditions of Rental - Florida

This page provides standard terms and conditions of rental for guests.

The owner of the property and or the property management company hereinafter referred to collectively as the “Owner”, offer the short term rental/letting of the Property named on the Rental Agreement (a copy is supplied on booking of the vacation property), to the person of 21 years or over named as the Party Leader and to the named party members (on the Rental Agreement), hereinafter referred to as the Guest, under the terms set out below.

Email Booking

The Owner will provide a written quotation by email showing the total rental fee to the Guest for the Property. Quotations are valid for 30 days. Where the Guest agrees by email, facsimile or other written device to book the Property, the Owner will provide a booking confirmation to the Guest by email. The booking shall be provisional for a period of 24 hours from the date of the booking confirmation. The Guest must pay the requested deposit or payment as defined on the booking confirmation within that 24 hour period. During that period, the Owner reserves the right to accept any booking for the Property from a third party, where said third party agrees to payment prior to receipt of payment from the Guest.

Confirmed Booking On receipt of the required payment from the Guest, the Owner will issue a Rental Agreement by email, facsimile or postal mail to the Guest. Only on release of the Rental Agreement from the Owner is the booking determined as confirmed.

Acceptance

The Guest agrees that payment of the rental deposit sum to the Owner will signify their full acceptance of these Terms and Conditions of Rental. The Guest further acknowledges that by payment of the final rental sum, the Guest has received copies of, and/or read and accepted these Terms of Conditions of Rental.

Payments

The Guest agrees and acknowledges that the Owner will not release the Property or any service prior to receipt by the Owner of payment in full. Failure of the Guest to pay rental or for any service will result in removal or refusal to supply said service, including, but not limited to provision of accommodation in the Property. Such removal and or refusal will not alter the terms and penalties associated with cancellation.

The Guest agrees to pay the Total Rental Fee as shown on the Rental Agreement within the due dates as set out on the booking confirmation. Final and full payment is due 60 days prior to arrival. In the event of late payment, or failure to pay, the Owner reserves the rights to levy the cancellation penalty percentage charges against any money that the Guest has paid in advance and cancel the booking of the Guest. Where the money paid in advance is insufficient to cover the calculated percentage, the Owner reserves the right to exercise any legal remedies to pursue the amount owed by the Guest.

The Owner reserves the right to amend rates at any time. Pre-existing reservations, where the Guest has made a payment, will remain at the pre-increase pricing.

Rental Period

The Guest agrees, and the Owner permits the Rental Period to begin and end on the dates shown as the Rental Period (as shown on the Rental Agreement).

Check In

Check in to the Property is after 4:00 pm on the date of arrival as shown on the Rental Agreement, Booking Confirmation or Registration Form. At the sole discretion of the Owner, any Guest arriving to collect keys before that time may be refused. Where early check in is required, the Owner will try to accommodate that requirement. Within 24 hours of arrival at the Property, the Guest agrees to complete the Registration Form and return the signed form to the offices of the Owner’s management company as detailed on the Rental Agreement within one working day. Failure to return the Registration Form will be deemed confirmation that the Guest accepts the Property as found, and accepts responsibility for all damages or loss found at the Property on departure of the Guest.

Check Out

Check out is on the date of departure as shown on the Rental Agreement and Registration Form, at 10:00 am. All keys must be returned to the offices of the Owner’s management company on the date of departure. Should the Guest require a late check out, the Guest must have agreed such a departure time with the Owner at time of booking. In the event that it is found that the Guest has not departed the Property on the date of departure, at the due time, then the Guest will pay a penalty charge of £100.

Accidental Damage Waiver

The Guest has paid an Accidental Damage Waiver (ADW) premium to the Owner (amount shown on the Rental Agreement) prior to arrival. The Guest agrees that the Party Leader remains responsible for all loss from the property or its inventory during the Rental Period. The Guest must complete and return the Registration Form (provided on arrival) within one working day to protect their ADW from claims made as a result of accidental damages found during their stay, or within 72 hours following their departure, up to a maximum value of £150. Where a Guest is found to have brought a pet to the property without prior written permission, a bill of £200 will be made to the Guest to compensate for additional cleaning requirements, which the Guest agrees to pay within 14 days.

The Guest agrees that the Owner can charge additional fees to cover:

Early arrival or late departure charges
Non-return of keys
Loss or breakage of inventory items
Damage to the Property or its equipment
Unauthorised Pets

Where loss or damage to the Property, the inventory, or equipment exceeds £150, the Owner will bill the Guest for the shortfall, and the Guest agrees to pay within 14 days. In the event that the Guest fails to pay any such shortfall, the Owner reserves the right to exercise any legal remedies to pursue the amount owed and legal costs from the Guest. Where the Owner finds damage or loss to the Property following the Guests departure that, in the view of the Owner, constitutes malicious or wanton damage, the Owner reserves the right to notify law enforcement authorities and prosecute, in addition to billing the Guest for the full amount of repair or replacement, and the Guest agrees to pay within 14 days.

Pets

Pets are not permitted in the Property.

Cancellation

The Guest may cancel their booking at any time up to or during the Rental Period. In the event that the Guest exercises their right to cancel, the Owner will levy the following cancellation penalty percentage rates of the Total Rental Fee (amount shown on the booking confirmation):

Up to 60 days prior to the arrival date 20%
Between 30 and 60 days prior to the arrival date 50%
Between 15 and 30 days prior to the arrival date 75%
Less than 15 days prior to the arrival date 100%

If required, the Owner can assist Quests with the purchase of Cancellation Indemnity Protection from the management company – further details on request.

The Owner regrets that it is unable to waive any of the cancellation charges above, whatever the circumstances. The Owner recommends that all guests take out adequate cancellation or vacation insurance either through their insurance broker or travel agent.

Limitation of Liability

The Owner makes all reasonable efforts to provide advice and safety information. This information can be found in the Home-Pack at the Property. It is the responsibility of the Guest to ensure that they have read and understood the contents and advice given following arrival at the Property. The Owner is willing to provide any and all further information pertaining to the Property providing the Guest has first read the Home-Pack. In addition, the Owner states the following:

  • The Owner does not accept liability for equipment failure and or services in the Property. In the event of failure of equipment, the Guest must notify the Owner within one working day such that the Owner may elect to effect a remedy to the failure.
  • The Owner does not accept liability for lost or stolen personal property of the Guest from the Property during the Rental Period. The Owner provide information and advice in the Home-Pack to the Guest in an advisory capacity only, with no guarantee or promise of security, even where the Guest make use of any advice given by the Owner. In the event that property of the Guest is lost or stolen, the Guest should advise the appropriate authority.
  • The Owner or its representatives may enter the Property at any time, without notice, for the purposes of protection and/or maintenance of the Property. Wherever possible, the Company/Owner will provide notice to the Guest prior to such entrance.
  • The Owner accepts no liability for personal loss or injury to the Guest during the Rental Period. The Guest must ensure that they have adequate insurance cover. The Owner provides information and advice in the Home-Pack to the Guest in an advisory capacity only, with no guarantee or promise implied.
  • The Guest must ensure that Children are supervised at all times. It is the policy of the Owner that all Children under the age of 18 years are not left in rental accommodation un-supervised during the rental period.
  • The Owner does not accept any liability for the acts or omissions of any agent. These include but are not limited to, airlines, car-hire companies, travel agents, ticket agents, homeowners, or utility providers.
  • The Owner does not accept liability for failure of pool heat to provide adequate heating where pool heat is provided via an electrical heat pump, and where the outside air temperature drops below 55 degrees Fahrenheit. Electric heating pumps do not operate effectively below this temperature, and failure of such devices to heat the pool is outside the Owner control, and is regarded as an act of nature (see below).
  • The Owner does not accept liability for acts of violence, nature, fire, flood, war, civil disobedience, riot, or other force majure that may have a deleterious effect on the Guest.
  • The Owner does not accept liability for removal of the Property from the marketplace, or transfer of the Property to another company that results in the Property becoming unavailable for the Rental Period. The Owner will refund the Total Rental Fee.
  • Failure to comply with any of the terms herein will, at the sole discretion of the Owner, result in the eviction of the Guest from the Property, without recompense or refund.

No Warranty The information and materials contained in this site, including text, graphics, links or other items are provided "as is", "as available". The Owner does not warrant the accuracy, adequacy or completeness of this information and materials and expressly disclaims liability for errors or omissions in this information and materials. No warranty of any kind, implied, expressed or statutory including but not limited to the warranties of non-infringement of third party rights, title, merchantability, fitness for a particular purpose and freedom from computer virus, is given in conjunction with the information and materials.

 

e-mail: margaret@floridaluxuryvilla.co.uk  
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